Customer Survey - Free Spins

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We want to give you the very best casino experience online! We're interested in what you have to say and that's why you're invited to take our customer survey.

Customer Survey - Free Spins Terms and Conditions

  1. This promotion is available from 00:01 (UK Time) Thursday 19th December 2019 to Tuesday 31st December 2019 23:59 (UK Time).
  2. 9 Masks of Fire™ Free Spins are only available to players who have completed the survey.
  3. Players who have been invited, completed the survey and opted in will be credited Free Spins. The Free Spins can be played on the 9 Masks of Fire™ slot.
  4. The Free Spins will be awarded at the maximum paylines, 1 coin per line at 0.01 coin size.
  5. Unused Free Spins and related winnings will be removed if the promotion's terms are not fulfilled within the promotional period.
  6. There’s a maximum withdrawal of £100 (or currency equivalent) allowed with these Free Spins. Any withdrawal request for winnings in excess of this amount will result in only the maximum of £100 (or currency equivalent) being processed with the remainder being removed from account balance.
  7. Winnings from Free Spins will be credited to a player's bonus balance and subject to playthrough before being withdrawn. The wagering requirement related to these offers is 30x. This playthrough will need to be met before the bonus or winnings from Free Spins can be withdrawn. Different games contribute different amounts to the playthrough requirements. Click here to find out the different contributions per game type. Members of Club Rouge, click here.
  8. While completing playthrough you may withdraw any Cash Balance at any time, however by withdrawing your Cash Balance, any remaining Bonus Balance will be forfeited.
  9. This promotion is restricted to one Free Spins credit per player per household, even if there is more than one computer retained at the address. The identity of a user will be determined on the basis of all or any combination of the following: name, mailing address, e-mail address, IP address, credit/debit card number, computer, and any other forms of identification which may be required.
  10. Standard 32Red Terms and Conditions apply at all times.

Last updated: 17th December 2019, 11:12 GMT+1


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