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Live Casino Cashback Promotional Rules
- The Live Casino Cashback promotion is only open to players invited by email or onsite notifications. Unless invited, Cashback will not be credited even if a player has opted in to the promotion and qualified during the qualifying period.
- The promotion is available to eligible players from 00:00 (UK Time) on Friday 1st December 2023 until 23:59 (UK Time) Sunday 31st December 2023.
- The qualifying periods are available each weekend during the entire promotion period (Friday 00:00 - Sunday 23:59 UK time). See the qualifying period dates below:
- 14:00 on Friday 1st December, until 23:59 on Sunday 3rd December 2023.
- 00:00 on Friday 8th December, until 23:59 on Sunday 10th December 2023.
- 00:00 on Friday 15th December, until 23:59 on Sunday 17th December 2023.
- 00:00 on Friday 22nd December, until 23:59 on Sunday 24th December 2023.
- 00:00 on Friday 29th December, until 23:59 on Sunday 31st December 2023.
- Players are required to opt-in during the promotional period in order to be eligible for cashback. Once opted in, all bets on the selected games during the qualifying period will be taken into account, and you will remain eligible for any subsequent qualifying periods until Sunday 1st October.
- Cashback is calculated based on gameplay within the promotional period on selected Live Casino titles as outlined below:
- (Total Wagered - Total Payout - Total Bonus) x 20% up to a maximum of .
- Only bets on the selected Live Casino games will contribute towards qualifying for cashback. See below the selected games selection:
- Live Roulette: Live OnAir Exclusive Roulette, Lightning Roulette, 20p Live 500x Roulette, Live Power Up Roulette, Blaze Roulette
- Live Blackjack: Live OnAir Eclipse Blackjack, Free Bet Blackjack, Power Blackjack, Speed Blackjack OnAir, Live ONE Blackjack
- Live Gameshow: Crazy Time, MONOPOLY Live, Travel Fever, 9 Pots of Gold Live, 7's on Fire Live, Sweet Bonanza Candyland
- The minimum cashback amount players can receive is £5 per weekend during the promotional period.
- Cashback will be credited the following Monday before 17:00 (UK time) if the qualifying criteria is met. In the unlikely event of a technical issue, please allow up to 72 hours for cashback to be credited.
- This promotion is restricted to one Cashback credit per player per household each weekend during the entire promotion period, even if there is more than one computer retained at the address. The identity of a user will be determined on the basis of all or any combination of the following: name, mailing address, e-mail address, IP address, credit/debit card number, computer, and any other forms of identification which may be required.
- Player accounts can only be credited when active, in the event of a customer account being closed for any reason whatsoever, we reserve the right to withhold any prize, until the matter is resolved. Should the account remain closed, the player will not be entitled to claim any prize.
- The casino reserves the right to modify, alter, discontinue or terminate this promotion at any time for any reason whatsoever without notice to the end users, using reasonable efforts to provide such notice in advance.
- Standard 32Red Terms and Conditions apply at all times.
Standard Promotional Terms and Conditions
These Promotion Terms and Conditions including any applicable instructions on www.32red.com apply to all 32Red promotions. By entering you accept and agree to be bound by these Promotion Terms. In addition, 32Red’s Terms and Conditions and Rule Books also apply (available at www.32red.com). In the event of any difference between these Promotion Terms and the Standard Terms, these Promotion Terms will prevail.
- This bonus, offer or promotion (“Promotion”) is available to individuals aged 18 years and over who have fully registered as customers of 32Red.
- No employees of 32Red and its affiliated companies, or family members of employees and affiliated companies, may take part in Promotions.
- Unless confirmed otherwise by 32Red in writing: (i) Promotions are available once only to any registered account, which shall mean no more than one bonus per user, IP address, computer device, family, residential address, telephone number, credit or debit card and/ or e-payment account, e-mail address, and environments where computers are shared (university, fraternity, school, public library, workplace, etc.); and (ii) Promotions cannot be used in conjunction with, or to qualify for, any other 32Red promotional offer.
- 32Red reserves the right acting reasonably and without prior notice and in accordance with its eligibility requirements, bonus abuse policy and internal trading risk policy to:
- withhold, restrict or cancel this Promotion from individual account holders; and
- reclaim any bonus funds, enhanced payments or winnings from bonus funds.
- Promotional offers are intended to enhance a player’s enjoyment of the games and any attempts to manipulate or abuse a bonus or abuse the spirit of this promotion will not be tolerated and may lead to forfeiture or blocking of any points, bonuses, prizes and/ or winnings under a promotion as well as an immediate exclusion from the promotion and future 32Red promotions and/ or closing of the account. 32Red considers the following play to be in breach of this term:
- Betting more than 30% of the initial bonus amount in any one game round (i.e. slot/ roulette spin, blackjack hand etc.) until wagering requirements have been met. For example, a £100 deposit bonus = £30 maximum bet per game.
- Betting more than £15 per spin on slots while using bonus funds.
- Using one type of game to build a balance (e.g. large bets on a single number at roulette) then switching to another (e.g. slots) for the purpose of meeting wagering requirements.
- Exploiting promotions by placing bets or wagers where there is no or limited risk of loss to the customer, other than where the absence of risk is a key part of the promotion. By way of example and without limitation using low risk methods such as wagering both Red and Black in Roulette, wagering both Player and Banker in Baccarat, covering more than 70% of outcomes (e.g. 26 or more numbers on a Roulette table).
- Playing a game that has collectable features (including, by way of example and without limitation, sticky wilds (Scarab) or a progress bar (dynamite riches megaways), building collectable features using bonus funds and, subsequently (after discharging a related wagering requirement), depositing real funds and playing the game again to release the collectable features as cash.
- Except as outlined in these Promotional Terms, amendments to Promotions will not be made after you are opted in, unless you accept any such amendments.
- 32Red may, at any time, make minor amendments to this Promotion to correct typographical errors or to improve on clarity or customer experience and may cancel this Promotion for legal or regulatory reasons.
- Unless otherwise specified in writing, in the event that you are required to travel to take part in any event, you are responsible for making all your own arrangements (including insurance).
- 32Red accepts no responsibility whatsoever for system or connection problems that might affect any end user during any of these Promotions.
- 32Red’s decisions in respect of any matter(s) concerning a Promotion are final, subject always to your right to refer a decision to 32Red’s complaints policy as described in the Standard Terms.
- This Promotion is operated by 32Red Limited a company registered in Gibraltar with its registered office address at Sovereign Place, 117 Main Street, Gibraltar, GX11 1AA, Gibraltar.